What is shipping protection?

Shipping protection is an optional and highly recommended service you can add to your order for a small additional fee, offering peace of mind during the shipping process. It covers your purchase in case your package gets lost in transit or arrives damaged. With this protection in place, you can rest easy knowing that if anything goes wrong along the way, your order will be fully covered and replaced without the usual hassle of filing claims through the carrier.

This added layer of security is especially valuable for high-value items or during busy shipping seasons when delivery issues are more common. Instead of dealing with the frustration of missing or damaged packages, shipping protection ensures a smooth resolution. It’s a simple, cost-effective way to safeguard your order and feel confident from checkout to delivery.

IMPORTANT COVERAGE INFORMATION BELOW:

Missing or stolen packages are not eligible for package protection. Rolling Wrench is not responsible for orders after they have been delivered. You are responsible for the security of your delivery location and claims for orders missing after delivery cannot be made as all responsibility at that point lies with the customer. 

If you had shipping protection on your order, and need to file a claim please send us an email so we can get the process started for you: rollingwrenchparts@gmail.com